Home Shipping & Returns

All Hookis are sent to their new families via Australia Post. Packaged in cosy bags, they'll arrive at your door, in your letter box, or work ready to be taken on some wild adventures to the shops.

We offer two different shipping methods - Standard & Express within Australia. Both come with tracking to ensure no Hooki goes rogue. 

Shipping Costs within Australia : 

Shipping Cost Free On Orders Over
Standard
3-7 days
FREE ALL ORDERS
Express
1-3 days
$5.00 $100.00

 

Delivery outside of Australia is $25 AUD.

 

Returns Policy :

Our Hooking Happy policy covers you for 30 days post purchase. Not hooking happy? Simply send your Hookis back to us in undamaged original packaging and we'll send you a refund (and put your Hookis in the naughty corner). Please email hello@hooki.com.au to arrange your return.

 

Need more info? Let's chat! Hello@Hooki.com.au 

 

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